Experience : Minimum 10 year Salary : Up to 25 Lacs pa
Role & Responsibility Deep functional and technical knowledge with implementation experience in following – Hybris eCommerce, Product Content Management, Master Data (Product, Customer and Payment) in Hybris Experience as functional consultant in end to end development of web-based, e-commerce applications in hybris. Minimum 2 end to end Hybris commerce project experience. Minimum four years’ experience in Hybris Commerce. Serve as knowledge expert for sourcing "deep dive" solution architecture information in Hybris e-commerce, including issues arising from Multi Store, Multi Country Scenario Experience of working with Lucene and Solr search servers or equivalent identify and operationalize continuous improvement areas Preference for experience in project with multiple integrations scenarios i.e.SAP ECC, SAP CRM, SAP CPQ, SAP S4 HANA, Payment gateways, Digital asset management. Please note : If you have 30 Days of notice period then only apply.
HR Remedy India is a Pune based manpower recruitment and training firm with an aim to provide value aided service to employers with in-depth understanding of their requirements. We are working as a perfect bridge between employer and employee to fulfill their needs by placing a best suitable at place. We associate responsibilities to talent.
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases