Deep understanding of hybris platform and frameworks Development experience with hybris Java, JEE technologies and Spring Framework Development experience on versions above 6.0 . Development experience on Datahub Customization experience in hybris pricing, promotion engine and backoffice. Development experience with OCC webservices/RESTFUL API developments. Clear understanding of product management and order management. Constructive and open style of communication as a team player Flexibility and ability to adapt quickly to new tasks/challenges Good comprehension skills and self-motivated quality commitment Strong analytical, technical and architectural skills Strong customer orientation with active direct customer contact and with special focus on end users Tuning knowledge of hybris.. Experience using SDLC methodologies and source code control applications Must be able to multi-task. Excellent attention to detail and highly organized. Excellent communication skills both written and verbal. Demonstrated ability to work independently with minimal supervision. Solid understanding of eCommerce solutions based on Java and web Technologies.
Notice Period : Immediate Joiners looking for not working candidates. Can you share your Updated resume to [HIDDEN TEXT]
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Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases