We are hiring for Area manager - Diabetes care @ Kolhapur location to one our top Pharma client interested candidates please share your updated resume to or you can reach me on 8309018090 so that we can discuss more about this position.
this is a Team handling role
NOTE :- ONLY LOCAL CANDIDATES CAN APPLY SHORTLISTED CANDIDATES HAVE TO GIVE F2F INTERVIEW STRICTLY NO TO NON-LOCALS.
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases