: Voice process /Semi voice /domestic /non voice SHIFTS: DAY /AUS /UK /US /Rotational Graduates freshers and Under Graduates fresher or Post Graduate with minimum 6 months exp to 3yrs exp can apply (BE/BTech is eligible) - Excellent communication skills - Proficient and fluent in English Salary : 15,000 to 35,000 PM (take home) Amazing incentives IMMEDIATE JOINERS REQUIRED Just 2 rounds of interview, Spot offer for further details contact SophI @ 9538804041 SSLC/PUC/Graduate/ Post Graduate & Freshers can apply. For Further Details CALL: HR sophi @ 9538804041Walkin to below Address :#49/4,(North wing) Rama Arcade,Hospital Road ,Shivaji Nagar Bangalore 560001,2nd Fl,oorThanks & Regards Sophi ( ITES Recruitment )/ 9538804041
Voice, Non Voice, BPO, Call Center, ITES , Customer Support Executive , Analyst , Support, Customer Support Associate, CSR, CSA, CSO, CSE, Call Centre, International BPO, Voice Processing, Tele-Calling, Customer Service, Customer Care, Customer Suppo
Customer Support,Customer Service,Customer Support Executive,Customer Care Executive,Customer Care,Customer Service,Customer Service Executive,International Call Center,International BPO,Voice Process,BPO Call Centre,BPO Fresher,International Voice S
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases