OUR CLIENT A LARGE CATERING COMPANY IN KUWAIT REQUIRES " HSE / HACCP COORDINATORS " SALARY KD 45 - 550 /P.M + FREE FOOD + ACCOMODATION+ TRANSPORT, 60 DAYS PAID LEAVE AFTER 2 YEARS, WITH ROUND TICKET, CANDIDATE MUST HAVE BSC IN MICROBIOLOGY OR FOOD TECHNOLOGY, MUST HAVE 5+ YEARS OF EXPERIENCE IN HOTEL OR CATERING COMPANY, MUST HAVE HACCP KNOWLEDGE, SHORTLISTING IN PROCESS APPLY TO [HIDDEN TEXT] apply with
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases