Hrs should make calls and line up meetings with the companies for tie ups and make calls to the candidates and line up interviews with the candidates for the same office they are working with.for example recruiting candidates in and around Delhi, Gurgoan, Noida locations for many different profiles. and for different designations like telecallers, hr executives, team leaders , marketing executives,etc
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases