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HR executive (MBA fresher)_ Powai

Keywords / Skills : HR Executive, Human resource, HR, Generalist, HR generalist, Hr operations, HR ops, Employee Engagement, Employee Relations, Performance Management, Employee Retention, Employee Welfare

0 - 2 years
Posted: 2019-01-11

Human Resources
HR Executive / Recruiter
Posted On
11th Jan 2019
Job Description
Client- Japanese financial holding co in Powai.

Here is an excellent opportunity to work with the GLOBAL team of MNC financial Holding company 

HR executive with excellent English speaking communication.
MBA fresher- (2017/18 passout). 
Job Location:- Powai
Shift timings: Shift Timing (12.30 p.m. to 9.30 p.m. or 7 a.m. to 4 p.m).

This role is only for 6 Months ( Not Extendable).

Job Roles and responsibilities:-

Resolving Global Performance Management & Global Learning process & system related queries received from all regions via phone, email.

Ensuring service requests are responded to within TAT and quality levels are met on calls and emails while responding to service requests

Maintaining GPM User History Records

Creating a log (on the query management tool) of all queries received

Liaison with Project/HRIT Teams for System Improvements & Implementation

Tracking of system related issues / Logging cases in the Jira tool for unresolved system issues

Providing Process/Cycle timelines to employees

Providing process related guidelines as defined by Global Process Owner to employees

System Navigation support

Login and Password Issues

Transfer of performance documents to new manager/new dept.

Cancelling / Resetting performance documents

Delegation & Proxy for reviews

Year End Advancement support

Global Learning event /session setups.

About Company

Client of magna Infotech (Japanese financial holding co)
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