We empower HR divisions to use IT for both viability and productivity. Our product arrangements cover all zones including employee information management, leave and attendance management, training, appraisals, compensation and much more.
WHO WE ARE ? A dangerously sharp concentration and day by day cooperation's with the best HR experts in the field, have given us profound bits of knowledge into your requirements. We have fused their prescribed procedures and astuteness in our items. We have additionally picked the highlights precisely with logic that can come just from strong experience.
We always enhance and redesign our items to fuse the most recent advances in innovation and the consistently changing necessities of HR and Payroll divisions. We reinforcement our items with fantastic client support and administration. Our help is auspicious and important, guaranteeing a high level of ease of use for our items.
To give important and savvy programming arrangements in the HR space to corporate around the world. We expect to accomplish this by tuning into our customers, utilizing front line innovation and making creative answers for business challenges. To make a development situated and animating workplace where colleagues are a basic piece of the organization, where legitimacy and ability is perceived and compensated. To give high rate of profits for investors.
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases