• Co-ordinating with the Department heads for scheduling the interviews. • Completing joining formalities for the new joinees • Conducting Orientation Program to foster the positive attitude towards the organisational objectives • Preparing appointment letters for the new joinees • Maintaining employee records and statistical reports concerning personnel-related data such as hires, transfers, performance appraisals, etc. • Handling payroll and leave records. Checking for unauthorized absence, generating late coming reports. • Preparing and monitoring input file for salary process • Maintaining the manpower status report on monthly basis. Updating the portal with the employee details. • Maintaining good employee relations, attending to the employee’s grievances and complaints • Ensuring about the safety measures of the employees • Conducting the Exit formalities and processing final settlements for employees leaving the company
Sireesh Auto Private Limited is the authorized dealer for Mahindra and Mahindra catering to sales and service of passenger segment cars. We are proud to be the leading automobile dealer in Bangalore and consistent winner of MDEP awards.
1-5 Years work experience in similar position. . Good communication, interpersonal, presentation and time management skills. . Should be flexible, cheerful and self-starter. . Sales Knowledge should be good in B2B.
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases