Qualification : Graduation or Post Graduate (BBA , BA , MBA , B.Tech , B.Sc , MCA) Experience : Only Experienced (6 Months to 3 Yrs) Salary : 10K to 15K( Skills: Good Communication Skills , Pleasant Personality , Active & Responsible
Abhi Placements Abhi Placements promises both, its customers and candidates, the most transparent professional practices, maintaining strict confidentiality in its operations. We believe in leaving a mark in wherever it goes, whatever it does and whomsoever it deals with; ensuring a Win-Win situation for everybody.Abhi Placements is dedicated to making your professional life easier & smooth. We take care of all your needs for skilled & dedicated human resource.Today, we are operating from our Ludhiana office & are equipped with full infrastructure & Technology with experienced recruitments team. We basically support the candidate sourcing activity on a pan India basis especially in Northern India.
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases