This position is responsible for partnering with Human Resources and business leaders to drive talent management and leadership development strategies, tools and processes in the disciplines of performance management, succession planning, talent assessment, coaching, development planning, and competency. To work along with BU heads to develop and implement Talent Management strategies in line with BU strategy Key Result Areas: Organizational Development & Design Organizational Leadership Succession Planning Leadership Development Performance Management Develop and implement innovative HR policies and systems suited for a growth oriented organization
Saaki Argus And Averil Consulting Our Client is an American multinational corporation that provides digital, technology, consulting, and operations services. It is listed in the NASDAQ-100 and the S&P 500 indices.
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases