Job Description Job Profile Constantly maintains employee database hygiene by connecting with key stakeholders Monitors & updates Business and HR on Business & HR Plan against targets Works as the key representative to the external benchmarks and key surveys supporting the HR function. Constantly monitors and prepares reports on channelwise and business productivity and staffing ratios against industry benchmark Identifies poor performers as per business definitions and updates busine... Skills Job requirements Bachelors degree or Masters degree in Computer Science, Statistics, or related discipline coupled with 2-4 years applicable analysis and/or reporting experience Competencies Behavioral: Strong attention to detail Analytical acumen Appreciation to technology and need for automation Intellectual curiosity, creativity, a proven work ethic Good communication skills Functional: Advanced Excel and Presentation skills Basic level o...
HR Generalist Activities, Payroll Processing, Statutory Compliance, Bonus Gratuity Leave Attendance Salary, ESI, End To End Recruitment HR Fresher, EPF, HR JOB, BBA, MBA IN HR, MBA Marketing, HR MIS HR Reporting HR and IR
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases