Requirement is for Automation testing candidates who have experience of working on UI & Selenium & Web Testing Note the below for Cochin
1. Candidates will have work location as Bhubaneswar and base location as Kolkata , this a project for 6 to 12 Months , time period mentioned is flexible and can increase/decrease depending in project requirements.
2. Experience - 2 to 5 years
Salary: Upto 7.5 LPA
Interested candidate can share their resume to [HIDDEN TEXT] along with the pan number
Thanks & Regards Debashree Banerjee HR Recruiter
Desired Candidate Profile Please refer to the Job description above
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases