Send me more jobs like this

HIRING NETWORK SUPPORT ENGINEER - VOICE PROCESS (PREET -8860618858)

Keywords / Skills : networking, Network engineer, LAN, WAN, Routers, Network administrator, Technical Support, Technical Support Executive, TSE, TSR, Tech Support, Technical Support Engineer, Helpdesk, Desktop Support, IT Helpdesk, TSA, Customer Support, Customer Service, dns, DHCP, Active

1 - 6 years
Posted: 2019-11-02

Industry
ITES/BPO
Function
IT
Role
Technical Support Engineer
Posted On
2nd Nov 2019
Job Description
HIRING NETWORK SUPPORT ENGINEER - VOICE PROCESS (PREET -8860618858)

**************************Job Title International Voice Process- Technical Support ******************************


* Experience - 1 - 9 6years 
* Job Location  - Gurgaon / Pune
* Salary - Upto 5.5 lpa + Lucrative incentives


Graduation - Any graduate , Undergraduate , Dropout Any can Apply With minimum 1 Yr. Experience in Technical support

Job Description

Introduction:

We are looking for an enthusiastic and technology proficient individual with excellent communication skills who understands the basic CRM, networking, data base concepts.

Responsibilities:



 • Receiving and making end user calls

•  Provide first level resolutions

• Ticket creation/Categorization / Prioritization

• Ticket escalation to respective Support Group

• Incident resolution and recovery

Requirements:



Overall Experience-

Minimum 1year in Technical Support 

Mandatory Experience-

• Good written and verbal communications skills 

• Well Versed with Server Applications i.e. Active Directory, DNS, DHCP, FSMO ROLES,GROUP POLICY,DORA PROCESS.

• Good Troubleshooting skills, search skills, ability to approach problems logically

For telephonic interview or to inquire about more job openings, please connect @

About Company

A best consulting firm in the market

We can give you the best opportunities of growth, by helping you in searching out the best options available in this BPO industry.

We provide manpower for all levels.
Similar Jobs
View All Similar Jobs
Walkin for you