Writing Java code and unit tests, working on API specs, automation, and conducting code reviews and testing Driving consistent development practices - tools and common components Identifying exciting opportunities for adopting new technology to solve existing needs and predicting future challenges Experience with design and development in an Enterprise setting using Java, J2EE Demonstrated experience in Java application design, software development, and testing, preferably in an Agile environment Experience in Spring Boot, Spring MVC, Relation DBMSs such as Oracle, MySQL etc. RESTful API/Micro service development experience Experience with continuous integration/deployment (Jenkins, Maven, XLR, Cobertura, Mockito, SOAPUI, JMeter). Demonstrated experience in Agile development, application design, software development, and testing Thorough understanding of XML,SOAP, JSON, web services technologies, and data structure fundamentals, with experience in multi-threaded programming Expertise in objected oriented analysis and design across a variety of platforms, also knowledge of design patterns is a must Ability to effectively communicate to internal and external business partners on solution design Experience with test automation, DevOps and Test Driven Development is a plus Experience in search engines (ElasticSearch, Solr etc.) will be an important add-on.
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases