Hiring freshers for contract position as English Language Specialist Employment Mode: Contract Work Location: KPHB - Hyderabad Experience: 0-2years Notice Period: Immediate Joining *No cab facility and 5days working.
If you are interested, please send your resume to [HIDDEN TEXT] Qualification: Pursuing Bachelors degree in communications, English, Linguistics or a combination of education and academic writing experience. Skill Set:
The candidate must have a strong understanding of verb tenses, grammar, punctuation, sentence structure, and style The candidate should have a firm grip on spellings The candidate should have strong phonics skills.
Roles and Responsibilities:
Will be working with the Automatic Speech Recognition team and to perform the following tasks: Review of Audio Transcriptions (Audio and Transcript matching) Pronunciation corrections (Validate pronunciation for terms/keywords using phonetic experience as well as validate using pronunciation validation sites online) Data preparation for homophone corrections for ITN (suggest homophones and near homophones) Junk vocabulary removal (Validate English names, places, terms)
If you are interested, please send your resume to [HIDDEN TEXT]
Zen3 Info Solutions Private Limited.Zen3 is a leading software solutions group with over 1500+ technology professionals working in US, UK, Dubai and India. With our expertise in Big Data, Machine Learning and Product Engineering we work in the travel, digital media and technology industries. Our Managed Services group works with Fortune 500 companies to recruit and manage some of the best talent to deliver on mission-critical projects for our clients. To learn more about Zen3 visit us at www.zen3.com
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases