Keywords / Skills : Italian, italian language, italian translator, italian interpreter, Italian Language Expert, italian language specialist, italian voice trainer, italian accent trainer, italian accent faculty, italian accent teacher, italian accent professor
Zen3 Info Solutions Private Limited.ZEN3 Infosolutions (India) Limited, a product development company and also part of a Leading Software Services group focused in Web/App & Application Development, Data Curation /Mining and Content Creation & Development. We have deep domain expertise in Travel, Local and Search. We provide technology solutions to leading clients in various industries such as Microsoft, Comcast, Bank of America, Verizon, McAfee, Budweiser, Chevron and Wells Fargo. We have diverse employees in various regions totaling 2000+
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases