SN Responsibility of / Expectations from the Role 1 Should be able to write Teradata complex queries. 2 Should be able to use Teradata Utilities like TPT 3 Should be able to work on basic unix commands 4 Should be able to give recommendations on Teradata
Salary : Upto 14 LPA
Interested candidate can share their resume to [HIDDEN TEXT] along with the pan number
Thanks & Regards Sr. HR Zeba
Desired Candidate Profile Please refer to the Job description above
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases