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Jobs in Gurgaon / Gurugram
HIRING FOR TECHNICAL SUPPORT
HIRING FOR TECHNICAL SUPPORT
Wsne Consulting Private Limited
Keywords / Skills :
Technical Support, Tech Support, TSR, Technical Support Executive, TSE, Customer Support, Technical Support Engineer, Helpdesk, Desktop Support, IT Helpdesk, TSA
Gurgaon / Gurugram
1 - 6 years
Posted:
2019-09-27
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APPLY
Role
Other Roles
Posted On
27th Sep 2019
Job Description
TECHNICAL SUPPORT
MINIMUM 12TH PASS WITH 1 YEAR OF TECHNICAL SUPPORT EXPERIENCE ON PRINTERS CAN APPLY
5 DAYS WORKING
SUNDAY FIXED OFF AND 2 ROSTER OFF
DAY SHIFT : 9 AM TO 7 PM
LOCATION : GURGAON
SALARY : 4.75 TO 5 LPA + INCENTIVES
NO CABS - 3K FIXED TRAVEL ALLOWANCE
Key Skill(s)
Technical Support
Tech Support
TSR
Technical Support Executive
TSE
Customer Support
Technical Support Engineer
Helpdesk
Desktop Support
IT Helpdesk
TSA
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WSNE CONSULTING
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Additional Comments
$job_href->{'title'}
Exp.:
0 - 2 yrs
Walkin Date:
04 May
Walkin Venue:
Bhopal
Job Details :
Experience :
2 - 6 years
Job Location :
Mumbai
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints. Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Policy Servicing:-
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check Follow up with HUB for policy issuance of pending cases
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