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Hiring for technical International voice process

Keywords / Skills : B.Tech, MCA, B.E, International Voice Support, Technical Support, Voice Process, Customer Support, Tech Support, Fresh Graduate, Fresher BPO, BPO Executive, Customer Service, Customer Service Executive, Customer Care, Customer Care Executive

1 - 8 years
Posted: 2018-06-14

Job Description
Hi Folks,

We are hiring for Technical Support Associates (International Voice Process)

Role: Technical Support Associate (International Voice Process)

Work Location: Hyderabad (Hi-Tech City office)

Experience: 0 to 5 years

Notice Period: Preferably Immediate

Interested Candidates can send their resume to [HIDDEN TEXT]



Job Description

Candidate should be aware of basic technical knowledge in LAN, WAN and handling basic Internet issues.

Troubleshooting of technical related issues and ensure to resolve the issues or queries over the call. Research, diagnose, troubleshoot and identify solutions to resolve customer issues

Candidate should be flexible to work in 24*7 environments (US Shift), comfortable to work in night shifts.

Transport facility available (Pick & Drop).

5 days working.

Qualifications & Skills Required:

Any Graduate with 6 months of technical support / 1 year of customer support experience is eligible..

Excellent judgment skills to be able to properly evaluate situations and immediately provide effective solutions.

Should be quick learner and self-motivated.

Note - Fresher's are also eligible to apply but should be a Graduate in B. Tech, BE, MCA or M. Tech with no backlogs.

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