Keywords / Skills : Customer Support Executive, Customer service executive, CSR, Banking voice, Outbound Process, inOutbound, BPO, International Call Center, International BPO, Call Center Executive, BPO Fresher, , graduate, 10+2
Salary:-10k to 27k (depending on the quality Experience)
Cab facility provided till door step
Contact Person –Anjali Yadav
Contact number -7204053757
Interview time: 10.30 AM start, Only WeekDays
Interview Venue details:- Dont Forget to mention ANJALI on the top of your CV. Note: - Refer your friends and come come along with your friends who are looking out for Job. Spot offer Letter. Regards, Anjali Yadav Call -7204053757 Recruitment Consultant. Mail Me ur Resume – [HIDDEN TEXT]
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases