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Hiring for L1 Support/ Telecom Salary upto 41k Call Pradeep 9354641067

Keywords / Skills : Technical Support, Tech Support, TSR, Technical Support Executive, TSE, Technical Support Engineer, Helpdesk, Desktop Support, TSA

1 - 4 years
Posted: 2019-05-20

Industry
ITES/BPO
Function
Customer Service/Call Centre/BPO
Role
Customer Service Executive (Voice)
Technical Support Executive ( voice)
Education
Any graduate
Posted On
20th May 2019
Job Description
We are hiring for Technical Support

Some tasks you may be involved in include:

• Working with customers/employees to identify computer problems and advising on the solution

• Logging and keeping records of customer/employee queries

• Analysing call logs so you can spot common trends and underlying problems

• Updating self-help documents so customers/employees can try to fix problems themselves

• Working with field engineers to visit customers/employees if the problem is more serious

• Testing and fixing faulty equipment

Interested candidates please forward the resume on [HIDDEN TEXT] call/whatsapp:9354641067


About Company

TMC
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