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Hiring for INTERNATIONAL VOICE PROCESS

Company Name Confidential

Keywords / Skills : Voice, Accent, BPO, Inbound, Data, Outbound, Call Center, International BPO, BPO, Voice Process, International Call Center, Customer Care Executive, BPO Call Centre, BPO Fresher, Call Center Executive, Domestic, Fresher, Non Voice Bpo, non voice process Telesales

0 - 3 years
Posted: 2019-11-06

Job Description
Dear Candidates,

We have opportunity for Male / Female candidates for MNC Companies based in Pune for International Voice Process.

Designation - Customer Care Executive

Process - international-Voice Process

Job Location - Viman Nagar /Yerwada /VadegaonSheri / Kharadi /Hinjewadi /Baavdan / Magarpatta

Qualification - 12+ / Graduate/ (B.E/B.TECH)

Salary -Fresher- 12+ K to 16 K / month, Experience- 20 k to 30 k/ month

Shift - UK / US / Australian / Rotational Shift

Cab Facility Available  International Process

Roles and Responsibilities
  • Answer calls professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints. 
  • Follow up to ensure that appropriate actions were taken on requests. 
  • Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken. Process orders, forms and applications.
  • Refer unresolved customer grievances or special requests to designated departments for further investigation.
Competencies and skills required
  • Good Communication skills
  • Ability to listen and active problem solving skills
  • Good interpersonal skills
  • Ability to handle pressure
  • Good typing skills
  • Willing to work in 24 x 5 Environment

HR MARIYAM
Contact - +91-7620896731
Email ID [HIDDEN TEXT]


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