Company : Leads Interactive Solutions PVT LTD.
Skills : Quick Learning, Excellent Communication skills with Fluent English
Category : Call Centre, Customer Service
Role : Call Centre Voice Executive
Salary : 12,000/- to 15,000/- per Month (Depends on Experience & Skills)
Experience : 0-2Years
Shift : Night Shift
Working Days : 5 working days in a week
Qualification : Any Graduation
This position performs outbound calls to potential and current customers to qualify them as sales leads for sales specialists.
Roles & Responsibilities :
• Handling US Outbound/Inbound calls to convert calls into deals. Developing long-term relationships with clients through managing and interpreting their requirements.
• Identify and assess customers’ needs to achieve satisfaction
• Build sustainable relationships and trust with customer accounts through open and interactive communication
• Meet personal/customer service team sales targets and call handling quotes
• Follow communication procedures, guidelines and policies
• Take the extra mile to engage with customers
• Strong telephony etiquettes(verbal & active listening skills)
• Customer orientation and ability to adapt/respond to different types of changes
• Excellent communication skills.
• Ability to multi-task, prioritize, and manage time effectively
• Identifying and assessing customers’ needs to achieve satisfaction.
• The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required for the job.
• Food provided by Company.
Interview Dates: 07-Dec-2018 to 15-Dec-2018
Interview timings: 06:00 PM to 09:30 PM
Venue Details: Plot no-48, Megha Hills Madhapur
Landmark: Metropillar-34, Lane beside BATA showroom, near madhapur petrol Pump.
Leads Interactive is a US-based lead generation company it’s been in the business for the last 5 years, around 100+ agents are working across the world (The US, Colombia, India). Leads Interactive is working on different leads type generation like Auto, Health, Life, Home up to 11 campaigns. As existing, Leads Interactive is generating the leads only through call centers and from 2015 it focused on generating the leads through Digital Marketing (SEM, Social Media etc.,). Leads Interactive has an offshore office in India at Hyderabad and they are in operation from January 2014 and located at Madhapur with excellent infrastructure and providing similar facilities as top MNC’s. With the features of Food at office, Tea, and snacks