We are hiring for International Voice /Non Voice Process Process - Zomato (blended) qualification-Graduates/Undergraduates both can apply Minimum 6 months of experience in Voice or in chat process Freshers with Excellent Communication can also apply Candidate should be excellent in communication skill Salary-upto 25k ctc + Huge Incentives
Interested Candidate can call to Mansha-9990582211 /teena-7836054786/payal-9990800059 or can send cv on [HIDDEN TEXT]
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases