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Hiring for International Customer Support Non-Voice(Chat) Process-Telecom Firm

Keywords / Skills : BPO, KPO, International Process, International BPO, Customer Service, CSE, Inbound, Outbound, Voice, Non Voice, Web Chat, Telesales, Fresher

0 - 5 years
Posted: 2018-04-16

Nationality
India
Industry
ITES/BPO
KPO/Analytics
Function
Customer Service/ Call Centre/ BPO
Role
Customer Service Executive (Non-voice)
Education
Any graduate
Posted On
16th Apr 2018
Job Description
About Company: 

Arise Solution is a professionally managed consultancy firm, servicing Global IT & non-IT giants for their sourcing and infrastructure demands.

Arise specializes in providing End-to-End solutions, qualified personnel and onsite/offshore services to meet aggressive deadlines. Our excellence is in providing highly qualified and experienced resources with extensive hands-on experience in managing turnkey projects.

Our specialization is in understanding company needs and providing candidates with relevant experience and skills to meet your needs.

Our flexibility and Client Centric culture makes us the right partner for you. 

Understand business needs and suggest cost effective measures to implement solutions.

Job Profile: 

- Keep records of customer interactions

- Process customer accounts

- File documents

- Compile reports on overall customer satisfaction

- Read from script

- Resolve customer complaints via email or chat.

Candidate Profile: 
- Should have good Oral and written communication.

- An effective communicator, probably fluid with what he/she is speaking.

- Should be a computer literate.

- Should be flexible enough to adapt to any environment or changes happening in the sector.

Salary: 16 k to 22.5K

Time : Rotation shift (night Shift)

Benefits: 
- Very Attractive Incentives apart from the salary.

- Only Working Days: 5 days

- Pick up & Drop will be there.



About Company

Arise Solution

Our flexibility and Client Centric culture makes us the right partner for you.
Understand business needs and suggest cost effective measures to implement solutions.

Email : rec @ arise solution dot com
About Recruiter
Ramesh Kori
HR
Arise Solution
...
Skills I hire for HR, Call Center, BPO
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