HIRING FOR GOOGLE PROCESS Process- International voice ( INBOUND ) Salary- Fresher 22K Experienced 28k Plus incentives One side cab+ one side cab allowance Night allowances 5 days working Free meals and snacks Eligibility- Any graduate with good communication skills can apply Location- GURGAON No targets Excellent work environment "MINIMUM 8 MONTHS IN INTERNATIONAL VOICE IS MANDATORY FOR EXPERIENCED" To schedule your interview Contact- DIVYA-9267904634
Customer Support,Customer Service,Technical Support,Customer Support Executive,Customer Care Executive,Customer Care,BPO,Call Center,Voice Process,International Call Center,KPO,Knowledge Process Outsourcing,Freshers,Graduates,Undergraduates,Graduate
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases