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Hiring for German & Japanese Language Experts Freshers Can Apply

Keywords / Skills : German Language Expert, Japanese Language Expert, Japanese Translator, Japanese Language Interpreter, German Language Specialist

0 - 5 years
Posted: 2018-05-16

Nationality
India
Industry
ITES/BPO
Function
Customer Service/ Call Centre/ BPO
Role
Customer Service Executive (Voice)
Technical Support Executive ( voice)
Education
Any graduate
Posted On
16th May 2018
Job Description


Job Description

Position Title: Tech-Sales Executive

Department: Operations

Language: German/Japanese

Work Environment: 24 X 7 X 365

Job Responsibilities:

 Answer/ Respond to incoming calls related to windows/Mac PC.

 Meeting conversion/revenue targets on a daily basis.

 Meeting the quality and compliance requirement of the organization.

 Managing the calls through creating empathy with the customer and building customer rapport.

 Use the necessary sales tools on calls to understand the customer’s need.

 Provide a high level of service and professionalism taking into account the consideration that all prospects and customers have an express requirement, and are looking for instant and immediate action.

 Highlight opportunities and suggest solutions to improve procedures, technology, and service.

Qualifications & Experience:

 Under Graduate/ Graduate in any discipline.

 Candidate should be at least B2 level in German Language

 Fresher’s can also apply

 Working knowledge of windows operating systems.

Skills:

 Excellent spoken and written communication skills in German/Japanese Language.

 Selling, negotiation & closing skills over the phone will be critical

 Excellent interpersonal and presentation skills.

 Excellent telephone etiquettes.

Competencies:

 Focused on achieving individual & team targets.

 Ability to handle pressure and forecast business projections.

 Relationship Skills with customer

 Effective team player

 Target Oriented and self-motivated



About Company

Echosoft Infocom Pvt Ltd
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