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hiring for desktop support engineer(Hindi mandatory)salary 2-3.5 lakhs call sahana@9343402211

Keywords / Skills : Desktop Support desktop engineer laptop engineer Desktop Support Engineer laptop support engineer laptop and desktop support Desktop Troubleshooting, laptop troubleshooting, Technical Support, technical support engineer, Technical support executive, De

1 - 4 years
Posted: 2019-03-28

Industry
ITES/BPO
Function
Customer Service/ Call Centre/ BPO
Role
Customer Service Executive (Voice)
Technical Support Executive ( voice)
Fresher
Salary
2.00 - 3.50 lacs
Posted On
28th Mar 2019
Job Ref code
9343402211
Job Description
"Greetings from IGNITES Human Capital Services"

We Have Excellent Openings in MNCs International/Domestic BPO for Freshers/experienced(with excellent communication skills in English&Hindi).Those who are Looking for BPO, day/uk/us shift

Call  likitha@7829423175

Minimum 6 months of call taking experience in Technical support (Hardware/Software) or 1 year Field service in PC, Desktop support

Fluency in English & Hindi language.

Knowledge on PC hardware, Windows OS, Wireless and Networking troubleshooting.

Typing speed minimum 25 words per min

Should be fluent in communication skills both spoken & written

Strong problem-solving and client facing skills

RESPONSIBILITIES:-

To provide best in class Technical support to customers over Phone.

Take end to end ownership of customer issues reported.

Research, diagnose, troubleshoot and identify solutions to resolve customer issues.

Follow standard operating procedures & escalate to internal teams for quicker resolution.

Document solutions in the form of knowledge base, Tech notes and Articles and help build a robust knowledge base which can be referred in the future.

Day Shifts, 10am to 7pm Monday to Saturday.

Bachelors degree / Diploma with minimum 13 years Education. 10th plus Diploma also

Min 6 Months Experience is mandatory Profile Summary



Salary:- 2-3.5 lakhs

Do Carry:-

5 Copies of Resume

1 Passport photograph

Contact  sahana@9343402211
Email: [HIDDEN TEXT]

NOTE:- PLEASE schedule your interviews with the HR's before walk in-in for interviews.


About Company

igNITES is an established, Owned and managed company, whose goal is to provide clients with the very best quality, value and service in human capital consulting.
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