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Hiring for Customer support Engineer//HM 99
Hiring for Customer support Engineer//HM 99
Jobs Expert Private Limited
Keywords / Skills :
Customer Support Engineer, Tech Support Associate, Technical Voice Process, Server Support Executive, Technical Support Executive, Exchange online, Technical Support Engineer, Microsoft server, DNS, DNS Server, DHCP, Active Directory, Office 365
Gurgaon / Gurugram
,
Pune
1 - 9 years
Posted:
2019-11-15
All Jobs by this Recruiter
APPLY
Industry
ITES/BPO
Function
IT
Role
Technical Support Engineer
Posted On
15th Nov 2019
Job Description
Hiring for Customer support Engineer
Minimum 1 yr. Technical Support experience is mandatory.
Graduate,undergraduate both can apply.
Salary upto 38k +incentives.
5 days working
Captive Unit
NOTE :- Need Excellent Communication Skills
For telephonic interview or to inquire about more job openings, please connect @HIMANSHU - 8700137364
[HIDDEN TEXT]
Key Skill(s)
Customer Support Engineer
Tech Support Associate
Technical Voice Process
Server Support Executive
Technical Support Executive
Exchange online
Technical Support Engineer
Microsoft server
DNS
DNS Server
DHCP
Active Directory
Office 365
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About Company
A best consulting firm in the market
We can give you the best opportunities of growth, by helping you in searching out the best options available in this BPO industry.
We provide manpower for all levels.
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Additional Comments
$job_href->{'title'}
Exp.:
0 - 2 yrs
Walkin Date:
04 May
Walkin Venue:
Bhopal
Job Details :
Experience :
2 - 6 years
Job Location :
Mumbai
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints. Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Policy Servicing:-
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check Follow up with HUB for policy issuance of pending cases
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