Dear Candidate, We are hiring Fresher customer Support For MNC..!!. -Solve the queries of customers through Chat / Email process -Salary: Upto 22,000 CTC -Night Shift Allowances -Cab facility for pickup & drop
Call: 07940099975 [HIDDEN TEXT] Desired Candidate Profile - Excellent English Communication - Flexible With Rotational Shifts - Basic Computer Knowledge
Interested candidate can send resume on [HIDDEN TEXT] or contact us at 079-40099975
Arise Solution Arise Solution specializes in providing End-to-End solutions, qualified personnel and onsite/offshore services to meet aggressive deadlines. Interested candidate can send resume on [HIDDEN TEXT] Contact us at 079-40099975
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases