We Starzone Services, has been established as a reputed Government Organization, which provides man power solutions to its clients from last 5 years. We focus is on helping our clients find efficient and effective recruitment. We are committed to provide best candidates to our clients who are well skilled, dedicated and proficient.
Our expert and professional team of recruiters work on our client's requirement with dedication to give them a Qualitative and Hard working Employee. We are having vast database, professional portals & a huge online network reference in entire India. Our resources are well equipped to ensure that the productivity of our resources will be avail to you from day One. With our effective database we contribute hardworking and well skilled man power in the companies for their needs. Follow
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases