Job Description: area sale managerDesired Candidate Profile Greeting from 2COMS CONSULTING PVT LTD We have urgent opening for ABM(1st line manager) -- Cochin Position - ABM (1st line manager) location - Cochin Candidate should have good experience inGynecology & Infertility-Gyn+ IVF and should cover areas entri kerala If any candidate interested please share the update resume my email id [HIDDEN TEXT] and reach me 9160903519 Regards , sirisha , 9160903519
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases