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Helpdesk Techs-Level 1

Keywords / Skills : Helpdesk, Troubleshooting, Adobe , Web Browsers, Installation, Technical Support

0 - 0 years
Posted: 2019-11-29

Industry
IT/Computers - Software
Function
IT
Role
Technical Support Engineer
Posted On
29th Nov 2019
Job Ref code
4826418
Job Description

High level experience includes:
  • Prior experience working at a Help Desk answering customer calls and resolving issues using scripts and standard procedures
  • Experience with Windows computers including Microsoft Office, Adobe and Web Browsers (Firefox, Edge and Internet Explorer)
  • Ability to provide support over the phone and through email
  • Good customer service skills
  • Good troubleshooting skills
  • Experience working in a fast paced environment
  • Prior retail and or POS experience a plus


About Company

Prosum Technology Services
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