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Health Care Professionals, Medical, Life science - Freshers & 0.5 to 12 - Chennai & Pune

Keywords / Skills : Healthcare, Medical, Pharma, Surgical, Clinical, Clinical Data, Life Sciences, Pharmaceutical, Medical Billing, US Healthcare, AR Caller, RCM, Medical Coding, Medical Officer, Life Science, Fresher BPO, Freshers, Account Receivable, AR, Voice Process, BPO, KPO

0 - 5 years
Posted: 2019-01-26

Job Description
Account Receivable (AR Professionals) / Clinical Documentation / Medical Coding / Medical Billing / Lifescience professionals :

Perform pre-call analysis and check status by calling the payer or using IVR or web portal services

Maintain adequate documentation on the client software to send necessary documentation to insurance companies and maintain a clear audit trail for future reference

Record after-call actions and perform post call analysis for the claim follow-up

Assess and resolve enquiries, requests and complaints through calling to ensure that customer enquiries are resolved at first point of contact

Provide accurate product/ service information to customer, research available documentation including authorization, nursing notes, medical documentation on client’s systems, interpret explanation of benefits received etc prior to making the call

Perform analysis of accounts receivable data and understand the reasons for underpayment, days in A/R, top denial reasons, use appropriate codes to be used in documentation of the reasons for denials / underpayments


To be considered for this position, applicants need to meet the following qualification criteria:

1-4 Years experience in accounts receivable follow-up / denial management for US healthcare customers

Fluent verbal communication abilities / call center expertise

Knowledge on Denials management and A/R fundamentals will be preferred

Willingness to work continuously in night shifts

Basic working knowledge of computers.

Prior experience of working in a medical billing company and use of medical billing software will be considered an advantage. Access Healthcare will provide training on the client’s medical billing software as part of the training.

Knowledge of Healthcare terminology and ICD/CPT codes will be considered a plus

We are also hiring fresh graduates as Assistant Client Partners
Assistant Client Partner – Accounts Receivable Callers (Voice Process)- Fresher & Experienced 
Location : Pune , Chennai 

• Must be an Arts & Science graduate (No fresh BE/ B tech , MCA or MBA are not eligible)
• BE/ B tech , MCA or MBA are eligible only if they have International BPO experience (With Proper relieving letter)
• Excellent English oral communication skill
• Flexible for the night shift.

Educational Qualification:

*Any under graduates except BE/BTech
If candidate has experience in voice process, no restrictions on graduation.

CTC Range: 2.5 Lacs for fresher graduates & Attractive hike from current package for  experienced candidates

* Flexible to work in Night shifts (6.00 pm - 3.00 am & 10.00 pm to 7.00 am)
* Free Transportation facility
* Statutory benefits including Bonus 

Position 2:
Executive/Senior Executive – Account Receivables (AR) /Analyst
Location : Mysore
We are looking for fresh or experienced AR Executives who have
excellent English communication skills (speaking and writing). You
should be able to effectively communicate with insurance companies for
AR follow-up of all services provided by providers at a certain
practice/facility. You should be able to work on complex tasks with
minimal supervision or/and guidance. You should also be a team player
and should collaborate in solving any issue that might possibly arise in
day to day operations within defined timelines. You should be flexible to
meet client requirements.
Other Responsibilities
 Check online for outstanding payments and accurately document
the conversation or/and findings on patient account according to
the standard protocols
 Adhere to policies, procedures and systems for quality assurance
 Ensure accuracy to optimize reimbursement while adhering to
 Attends training and meetings to receive updated coding and/or
billing information
 Work with the Process Manager to ensure that all client deliverables
are met consistently
 Prepare and submit reports to management or client
daily/weekly/monthly and upon request
 Adhere to objectives, operating policies and procedures, and strategic
action plans for achieving goals

Basic Qualifications
 Bachelor’s Degree in
Any Discipline, OR
 UG OR Diploma in
Any Discipline
 0-4 years’ professional
experience in
medical billing, coding,
or/and revenue
cycle services
Key Skills
 Excellent in English
communication (writing
and speaking)
 Good analytical and
problem solving skills
 Agile learning ability
 PF/ESIC/Gratuity
 Health Insurance
 Attractive Incentive
Schemes, Night Shift
Allowance as well as
Monthly Rewards &
 5 Days Work Week

Immediate Joiners are preferred.
Interested candidates Send your resume to [HIDDEN TEXT] 
For any queries : Call to  7448446008 or 8508500101

With Regards
[Sr. Hr. Executive] 
Arouse Technologies

About Company

Arouse Technologies for MNC

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