Job Summary Accomplished educationist and strategic leader with experience of managing and leading CBSE school; Must have flair knowledge about designing and developing CBSE curriculum; Need manage operations, administration, infrastructure, P&L and HR activities;
Detailed Job Profile
Accomplished educationist and strategic leader with experience of managing and leading CBSESchool
Well versed with standard operating procedures, processes as per the CBSE norms
Flair knowledge about designing and developing curriculum to meet the needs of the school program as per the standards.
Head overall operations, academics, policies and administration as well as Management growth and development of the school.
Impart vision to each of the school heads, teachers and administrators and ensure that the organizational policies are implemented and executed
Grow Student admissions, Growth of the school, P&L management, operations and administration, infrastructure, HR, training and development.
Development of curriculum, teacher training and understanding of institutional developments from inception to management, administration, affiliation, academics and public relations
Should have through knowledge of academic standards and teaching methodologies.
Our client is reputed Co-educational English Medium K-12, CBSE School under the aegis of an Educational Trust. The Trust actively promotes the best quality primary and higher education in rural, semi-urban and urban areas. The institution is is committed to impart highest quality of education, incorporate the right blend of personal integrity and the fundamental values.With English computer based education, complemented by innovative methods for overall development and blossoming of each individual, the school empowers the children to meet future challenges. This school is a franchise of the most reputed K-12 Schools in the country. They have already started the admissions process and will start classes from academic year April 2019
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases