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Head Service Operations (Home appliances & Consumer durables )

Keywords / Skills : After Sales Service, After Sales Support, GM, AVP, VP, Deputy General Manager, Vice President, Service Operations, Home Appliances (TV, Fridge, AC etc.), Consumer Electronics

16 - 25 years
Posted: 2018-01-13

Job Description
• Min 15 + years of experience in service /maintenance of Power Electronics, Home Appliances, Commercial Kitchen Equipment or  
  Industrial products. Experience in Refrigeration products will be an added advantage.
• Enhancing customer satisfaction matrices through on-time delivery of spare parts & monitoring customer complaints & warranty  
• Impressive demonstrable track record and skills/experience gained within a similar position at a similar level, strong leadership/team 
  management skills and experience.
• A Team Leader who is technically strong and can lead his team from the front on a PAN India basis.
• Enhanced AMC business.
• Understanding of the customer needs and a means to satisfy them.
• Very good Communication skills both verbal and written.
• Having pleasing personality
• Will be required to run part of service business as a profit center.
• Should be able to manage, motivate and technically guide his team and service associates spread on a Countrywide basis.

About Company

Our client deals in imports from world renowned manufacturers of Commercial Kitchen ,Home Appliances &Consumer Durable.
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