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Head - Operational Excellence - Chennai - Shared Services Company

Keywords / Skills : Operational Excellence, Master Black Belt, Six Sigma Certified, Financial Services, Shared Services

12 - 20 years
Posted: 2019-03-06

Banking/Financial Services
Finance & Accounts
Manager - Financial Planning / Budgeting
GM/Head/VP Corporate Planning/Strategy
40.00 - 60.00 lacs
Posted On
6th Mar 2019
Job Description
Job Description:
Operational Excellence:
• Design, develop, and implement the lean improvement roadmap for GBS, linked to the business Hoshin and strategic priorities.
• Support the Hub business in resolving issues, using the known lean and 6S tools and the CI methodology, Kaizen events and 6S projects as a way to improve Customer Satisfaction, Efficiency & Productivity.
• Able to trigger, plan, execute and sustain a kaizen event with world class results. Identify and lead (where applicable) Kaizens needed to reach Hub vision.
• Asses key business metrics and situations from a "Site Leader's" point of view and engage with the Managers helping them identifying opportunities where lean, 6S and CI tools can be used to improve such metrics and situations.
• Creates VSM's that will result in World-Class Lean Implementation using creativity and lean expertise.

Project Management Office:
• Able to initiate and support program engagement activities within a large & complex environments.
• Leads program support activities within multiple large program or project engagement teams.
• Signals relations between various areas and actively provides improvements
• Responsible, support and advices overall engagement/project planning, changes, risks, issues, budget and deliverables

Candidate Profile

• Masters in Business/Engineering with at least 12-15 years relevant experience with proven track record of successfully driving Operational Excellence & Managing Change in Shared Service/Global Business services Organization.
• Should be a certified Lean Champion with Master Black Belt/Black Belt. Strong knowledge & experience with project management planning & portfolio tooling (MS Project, Clarity).
• Deep understanding of Shared Service Business Operating Model and business risk analysis.
• Able to work with cross functional & multiple stakeholders with multiple priorities.
• Uses professional concepts and company objectives to resolve complex issues in creative and effective ways.
• Effective, planning, organization and communication skills. Ability to work under pressure and dynamic environment.
• Strong influencing skills through effective communication and leadership techniques
• Ability to recognize organizational and business differences and work to effect alignments

About Company

Cross Bridges is a premier talent search firm with a Pan India reach and a commendable success rate.
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