Sannam S4 is a market leader in providing end-to-end market entry support to international organizations seeking to enter to build a presence in key emerging markets. Sannam S4 has built its reputation designing and implementing successful market entry and business development strategies for a range of blue chip international clients and world leading educational institutions in India.
In India we serve over 250 international clients from 13 different countries. We serve a range of companies from FTSE100/Fortune 500, to SMEs, start-ups, governments, trade bodies and universities and colleges. Our year on year client retention rate is over 90% and we are currently experiencing 65% year-on-year growth.
Whats on offer: A highly competitive salary of 30-35 L. This position will report directly into the General Manager - India.
Motivated by delivering results and setting an example for other employees in the organization
Managing team and ensuring efficient & timely recording and maintaining accounts in respect of all transactions
Responsible for clients accounting and payroll back office functions:
Strict adherence and improvements to clients delivery processes in accounting, payroll and tax services,
Managing service delivery team on routine accounting & payroll and compliance management of foreign companies having Indian subsidiaries
Experience managing a team of 20+ people
Experience with accounting, payroll and taxation back office management
2-4 years of experience in a consulting business OR managing financial operations
MBA in Finance/Tax
Entrepreneurial experience with scaling companies
Experience in process management and implementation of quality control
The recruitment process for this role is being managed by Shortlist. We are a startup recruiting company with a difference. We create 3D profiles of all job seekers including background, experience, personality traits and demonstrated ability to communicate and problem solve.
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases