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Head IT Infrastructure for BPO Division of IT & ITES Company

Keywords / Skills : Head IT Infrastructure, IT Infrastructure Management, opex, capex, Cost Optimization, internal audit, Spot audit, Security controls , Data Privacy, Information Security, Vulnerability Management

20 - 25 years
Posted: 2019-07-28

Industry
Banking/Financial Services
ITES/BPO
KPO/Analytics
Function
IT
Role
IT/ Networking (EDP) - Manager
VP/ Head - Technology (IT)
Education
Bachelor Of Technology (BTech
BE)
Salary
30.00 - 40.00 lacs
Posted On
28th Jul 2019
Job Description
Head IT Infrastructure to be based at Bangalore to manage the IT infrastructure of Group’s Bangalore Center. Person should preferably be an Engineer with min. 20+ yrs experience in IT Infrastructure preferably last 10+ yrs in handling BPO infrastructure. Alongwith experience in setting up and managing IT Infrastructure for medium to large IT Organization. Person should also have in-depth knowledge of Desktop, Networks and voice infrastructure. Knowledge on Servers and security would be also required.

1. Ensuring High availability of IT service
2. Building Scalable and high available systems and services.
3. OPEX and CAPEX cost Optimization
4. Implementing and ensuring Information security compliance

Responsibilities:
• Responsible for location Security controls maintenance including regular floor walk and control state monitoring for security controls
• Contributing towards internal audit, Spot audit followed by closure verification
• Follow up for ESRG open items with location specific team
• Data privacy audit
• RSA regular activities, audit and tracker update
• Information Security, Data Privacy & Risk awareness training including TSP
• Key management
• Reconciliation activates including access reconciliation
• Incident lifecycle management and drop box monitoring
• Contract review, control list creation and feedback sharing


About Company

Santech is a Bangalore based 17 yr old recruitment company
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