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Head IT Infrastructure for BPO Division of IT & ITES Company

Keywords / Skills : Infrastructure, Voice, Networking, Data, Information Security, Storage, BCP, DR

15 - 24 years
Posted: 2018-10-23

Industry
ITES/BPO
KPO/Analytics
Function
IT
Role
IT/ Networking (EDP) - Manager
VP/ Head - Technology (IT)
Education
BE
BTech
Stream:
Any
Salary
30.00 - 40.00 lacs
Posted On
23rd Oct 2018
Job Description
Head IT Infrastructure to be based at Bangalore to manage the entire IT infrastructure of Group’s BPO Centers spread across India and internationally. Person should preferably be an Engineer with min. 15+ yrs experience in IT Infrastructure alongwith experience in handling BPO infrastructure. Alongwith experience in setting up and managing IT Infrastructure for medium to large IT Organization. Person should also have in-depth knowledge of Desktop, Networks and voice infrastructure. Knowledge on Servers and security would be also required. Person would have to manage teams across all the Centers alongwith

1. Ensuring High availability of IT service
2. Building Scalable and high available systems and services.
3. OPEX and CAPEX cost Optimization
4. Implementing and ensuring Information security compliance
Responsibilities:
• Responsible for location Security controls maintenance including regular floor walk and control state monitoring for security controls
• Contributing towards internal audit, Spot audit followed by closure verification
• Follow up for ESRG open items with location specific team
• Data privacy audit
• RSA regular activities, audit and tracker update
• Information Security, Data Privacy & Risk awareness training including TSP
• Key management
• Reconciliation activates including access reconciliation
• Incident lifecycle management and drop box monitoring
• Contract review, control list creation and feedback sharing


About Company

Santech is a Bangalore based 20 yr old recruitment company
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