Job Summary Heading the Construction Engineering Division of the Group;Project execution, co-ordination with various agencies, suppliers & contractors, supervision of works at site;Monitoring the Contractors progress, ensuring necessary quality &cost controls;construction of large, multi-storied residential and commercial buildings, villas, townships etc. Managingproject post completion activities i.e. management of defects, management of maintenance, management of FMC/AMC, management of disputes etc.
Detailed Job Profile
Responsible for Heading the Construction Engineering Division of the Group.
Project execution, co-ordination with various agencies, suppliers & contractors, supervision of works at site.
Monitoring the Contractors progress, ensuring necessary quality &cost controls etc.
Must have hands on experience in planning, coordination monitoring and controlling. Oil and gas industry experience preferred. Minimum 15 years with 8 years experience in the Middle East. BE Civil Engineering Primavera/MSP NICMAR
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases