The HR business partner would work closely with the senior leaders in order to develop an HR agenda that closely supports the overall aims of the organisation. The incumbent should be totally people-focused and see the value in aligning agendas toward a common goal. The incumbent should be seen as an important partner in the process as a progressive way to connect the HR department to other functions Develop strategies based on actual business needs which requires involvement of HR at a senior level and early stage in the business planning process. Planning the organisation's workforce strategy with potentially serious consequences on the achievability of the overall business strategy. Contribute to issues of developing workforce capabilities looking to the future to ensure adding strategic value to the business. This includes things such as workforce planning, succession planning, workforce development, training needs assessment and skills gap analysis. Bringing business understanding and experience that has credibility at a senior management level. Strong collaborative relationships need to be established with the senior management team and key line managers around the business Consider ways to communicate in a more engaging way and consult more visibly with line management.
ANRI Solutions HR Services Pvt. Ltd ANRI Solutions HR Services Pvt. Ltd. is a Delhi based leading staffing solutions entity, offering a full range of options to help businesses and individuals choose their way in the contemporary world of work. We employ large number of people every day through a network of our employees providing effective staffing for our esteemed clients. With employment opportunities in the public and private sector, on both permanent and temporary basis, we make it easy for people to find employment and for companies to find staff with the skills they need. We anticipate and benefit from changes in the contemporary world of work to get the right mix of permanent, temporary and contract staff achieve higher productivity at lower cost. Our endeavor is to stay flexible enough to rapidly adjust as per your workforce requirements to changing market condition. Within Delhi / NCR, ANRI Solutions HR Services Pvt. Ltd. has over 10 years of experience in staffing and recruitment, training, HR services, outsourcing and consulting. For all industries, all skills, all levels.
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases