D Capital Private Limited, Group of Diyane Software Pvt Ltd. is an International Staffing and Training Solutions Company based in Bangalore, Karnataka, India. Company has been established in 2012. Our team offers high quality services to provide the best outcomes in the recruitment and corporate training for companies and individuals to set of business progression and accomplish objectives. Our team of master specialists and mentors is committed towards utilizing the business capability of our customers by offering key HR recruitment, Training, Public Training and Academic Training. Moreover, our both the services at one place gives us a benchmark to emerge in the market. With our decade long knowledge expertise in the domain we have been successfully able to deliver solutions for all kind of global and local business industry specific demandsâ¦
Please Note: We found your contact details via Monster.com, and we invite you for the face to face interview.
We have openings for BPO Voice and Non Voice process, IT/ITES. Interested candidate can directly walk in to the below given address or can revert back on the same mail. For more information please visit www.dcptl.com or write a mail to us [HIDDEN TEXT].
Interview Date: 17/May/2018 to 19/May/2018
Time: 10.30AM - 12.30PM
D Capital Pvt Ltd 3rd Floor, Globe House, KS Thimmayya Road, Richmond Road, Bangalore, Karnataka - 560025
Land Mark: Above Philips Show Room
Contact Person Name: Mr. Dinesh Contact Person Number: 91-9952847464
Mandatory documents to be carried while coming for the interview:
1. Copy of your Resume 2. Passport Size Photograph 3. Photo Identity Proof (Govt. Authorized)
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases