Walkin to our Office & Walk out with an Offer letter For Sure. Greetings from IGNITES Human Capital Services We Have Excellent Openings in âMNCâs International/Domestic BPOâ for Freshers/experienced .Those who are Looking for BPO(Technical or customer Support voice process),Day/ UK / US /AUS Shifts. Its for only immediate requirements, those who can join immediate or 10 days notice periods can only apply .Please 1 month notice periods candidate can't apply only immediate joiner candidates can apply Call Zara@7676788200 Minimum Qualification require :- 10+2 fresher Graduate fresher 10+2 with experience Graduate with experience
Languages Require:- English/Hindi/ Kannada /Tamil/ Malayalam for "Domestic BPO" voice process. English with Technical knowledge/English with Customer knowledge for "International BPO" voice process.
Interview Rounds:- HR &Operations Note: - All these rounds are held @ our office.
Salary:- 19k to 36k+inc & 2way transport
Interview Details:- MONDAY TO FRIDAY: 1:30 PM TO 6:00 PM SATURDAY: 11:30 AM T0 3:00 PM
ADDRESS: Ignites Human Capital Services Pvt Ltd #665 TKS Plaza,Near Ragvendra Swami Matt Apple Istore,Above TKS Plaza building 3rd floor Jaynagar 5th Block Bangalore-41
E-mail ID:[HIDDEN TEXT]
Contact Person: Zara 7676788200
NOTE: - Please Call or SMS Zara@7676788200 and schedule your interview before walking in for interviews.
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases