The Origin Placements and Consultants are one of the promisingsearch firms catering toIT and ITes. Our commitment emanates from sustaining core belief that no matter what its product or business; the ultimate worth of an organization is determined by the diversity and talent of the human capital.
To this end the Origin is committed to highest level of professionalism in every aspect of our business life; in the result we achieve in the ethics of our practice, and in our ongoing relationship with clients candidates and colleagues alike
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases