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Great Opening For UK Shift - Voice Process

Keywords / Skills : customer service executive, customercare executive, customer support officer, customer service, Voice Process, UK Shift, Customer Support associate, Banking Process, Sales Process, customer support, non voice, voice, Troubleshooting, bpo

1 - 5 years
Posted: 2019-10-20

Job Description
TOP MNCs Hiring for Fresher/Experience with attractive salary

Appear for multiple companies in one day for different job roles, get your educational documents to collect offer letter same day.

Telecom/ Technical - Customer support troubleshooting / Banking / Insurance bpo's.

One day interview process... All the rounds done at THE JOBSHOP

Designation : Customer Support associate.

Process : Banking Process , Sales Process , CUSTOMER SUPPORT VOICE&NONVOICE , Technical - Customer support troubleshooting

Designation : CSR,CSA,CUSTOMER SERVICE

Work Location : Bangalore.

Salary Package : 2.20 to 5LPA

Cab Services : Free Pick & Drop

Rounds of Interviews : HR Round & Manager Round

Engaged in handling calls of Enterprise & different business units (Internal & External)

Provide World Class Customer Service.

End to Transaction of Reports.

Need to maintain Accuracy in Reports.

Ability to work effectively in a team environment.

Pleasant, professional, and courteous personality.

Excellent verbal and written communication skills.

Strong administrative skills: organized, efficient and versatile.

Strong customer service approach to dealing with people at all levels internal and external.

Skills.

Should be flexible with rotational Shifts.

Graduates or Undergraduates fresher or with BPO experience (0-5yrs).

Any graduates 2019 fresher's can appear for interview.

Candidates from Bangalore is preferable.

Immediate Joining.

Contact - HR SUMA@ 7348901122

Required Candidate profile

* We currently have a requirement for a Inbound Voice process for International BPO call centre.

* We Need candidate who can speak excellent fluent English.

* UG Fresher/Graduates Fresher Can Apply

* Candidates With minimum 6 months Exp can Apply

Call SMS,

HR SUMA@ 7348901122

Perks and Benefits

Take Home+incentive+ 2 way Cab+shift Allowance

RoleAssociate/Senior Associate -(Technical & NonTechnical)

Industry Type: BPO / Call Centre

Functional Area: Customer Service, Operations

Employment Type : Full Time, Permanent

Role CategoryVoice

Education

UG :Any Graduate in Any Specialization, Graduation Not Required

PG :Any Postgraduate in Any Specialization, Post Graduation Not Required

Doctorate :Any Doctorate in Any Specialization, Doctorate Not Required

FOR MORE DETAILS CALL HR SUMA@ 7348901122

About Company

Job Shop at a glance
Today’s business world is dynamic and due to the advent of new technology, chance for growth of the potential companies is immense. In such a scenario, Human Resource Management has come up as one of the biggest and significant aspects for any company. Managing the human power properly, hiring potential and fresh people and providing them quality training – are the most important things for a company. Job Shop is a Human Resource management and recruitment service provider, having vast expertise in the field.

Have a sneak peek on the following highlighted parts of our HR based services:
• Turnkey solutions, based on advertising
• Resume management services
• Employee Benefit survey
• Gap Analysis
• Compensation Survey
• Performance management
• Competency Mapping
• Construction of HR manuals or policies
• Incentive Scheme Design

Corporate Profile

Job Shop Human Resource is an Indian based recruitment agency that provides job placement services to companies of all sizes, ranging from SMEs to MNCs. Our services include recruitment, hiring and staffing solutions for clients across India. Job Shop is one of the high professional recruitment agencies in India. We strive to work with the finest employers of IT / ITES / BPO, Banking, Customer & Technical Service, E.Com etc. to realize our vision. We leave no stone unturned hiring the best employees on offer. We conduct interviews and narrow the choices down to the ideal employees so that your organization only has the best to choose from. It takes certain kind of character traits to make it to the corporate world. The desire to excel and a commitment for excellence are found in individuals that possess the drive to exceed their own limit in their effort to place their Organization at the top of the pack. Identifying the shiny needle amidst brittle job hopefuls takes time and resources most organizations cannot afford to spend in a time crunch. This is where Job Shop career comes in.

Why Job Shop?

Our dedication to pick the best employees for your organization ensures best performers in the industry. Each viable candidate is put through a thorough screening process which takes their background, work ethic, etc into account. You will always have an opportunity to hire the best from the job desirers we choose.

Result-Oriented Candidates for your Employee Pool
Job Shop has always given top priority to the needs of its employee clients no matter which industry they hail from. We make sure you always have the best employees gracing your organization so that you never have to complain of low productivity or performance again. Each candidate is chosen with high qualifi cation and dedication when it comes to providing the best staffi ng solutions for your vacancies. Our loyalty to clients ensures best performers to add to your staff.

Our Services

Permanent Placement
Identifying ideal employees in times of crisis becomes more challenging if you’re forced to work against the clock. As a result oriented recruitment agency Job Shop places your employment needs at the forefront of dynamic vision - to ensure applicants we send exceed your required expectations.

Executive Search
Job Shop contributes to the journey by searching for potential employees who can support you in all aspects of work. Our executive recruiters pick the apt candidate for the job you need according to the requirements.

Contract Job
Contract workers support the organization by providing expertise when required. Our executive recruiters will not only find contract employees and make sure the exact requirements are met to fulfill the organization’s future projects.

Temporary Staffing
Our executive recruiter can provide you with the perfect temporary staff to meet the demand for best candidates who are not only highly qualified, but who make the company’s success their top priority. All of the candidates are picked according to strict regulatory criterion to ensure that they make your business success their top priority.

Job Shop Specialization
Job Shop offers a highly professional and specialized recruitment service to our clients and candidates. We have over 12 years’ experience in Human Resource specializing in:
• Accounting & Finance
• Admin / Human Resources (HR)
• Banking & Financial Services
• Business & Secretarial Support
• Business Services
• Communications / Public Relations
• Computer / Information Technology
• Education / Training
• Engineering - Electronics
• Logistics / Transportation
• Professional Services
• Research & Development (R&D) /
Technology


Recruitment Process

Develop placement plan
We work closely with client to understand their company structure, culture, history and their industry to develop a placement plan.

Establish job specification
Job functions, role of the job, reporting structure, immediate and long-term challenges will be clarified during the establishment of the job specification.

Assessing candidates
We screen the candidates very carefully before dispatching them to the client. All potential candidates will be thoroughly assessed to ensure they meet the criteria set out in the job specifications. Reference check may be conducted as a form of background checking.

Interview and selection
When the client has identified the most suitable candidates, we will play an active role in structuring and negotiating the right compensation package.

Follow up
We will assist newly hired candidates to phase into their new environments. In addition, we will maintain contact and feedback from placed candidates.

Our Team

Job Shop has a sound understanding of the difficulties and selects the best candidates with a good combination of commercial and practical experience gained from various industries. Our consultants are constantly analyzing the recruitment process and derive at the right solutions to suit your demands. Hard work, dedication, resourcefulness, competency, integrity, sensitivity, efficiency and effectiveness as some of the aspects based on which Job Shop team is driven by. Armed with these traits, a difference is created in the role that career consultancies contribute to the industry.
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