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Grand Walk in Drive for Technical support Voice (L1 Support)-Freshers & Experienced

Keywords / Skills : Technical Support Executive ( voice) -Day Shift

0 - 4 years
Posted: 2018-03-14

Job Description

Excellent Opportunity for Freshers and Experienced (HINDI Mandatory),Versant cut-off score is 50 & Above

Education: Any Graduate/Under Graduate

Experience: 0 - 4 Years

Shift: Day shift

Work Location: Madhapur, Hyderabad

Job Description:

#Knowledge of OS (XP, Win7) & Standard Application - Installation, configuration & Troubleshooting.

#Experience on hardware troubleshooting, installation, configuration.

#In depth knowledge of desktop operating systems and Microsoft office products(MS office 2007, 2010, 2013).

#SLA Management & Good knowledge of IP addressing.

#Address user tickets regarding hardware, software and networking

#Maintain computer peripheral devices and all inventory

Roles & Responsibilities:

1) Assist & respond to technical and customer queries.

2) Ensure customers are satisfied with services offered.

Note: Work Experience in Any Customer Support/Technical Support will be an added advantage

Contact: Kavya

Click the below link to apply for this position

Venue Details:

Computer Generated Solutions India Private Limited

4th Floor, Plot No.5 & 6, Image Garden,

Silicon Valley Road, Madhapur, Hyderabad-500081,

Telangana, INDIA.

( +91-40-6743-3334 (Direct) | +91-40-6743-3333

About Company

At CGS, we know that there’s nothing basic about the fundamentals. Rock-solid systems and reliable tools. Knowledgeable team members and well-resourced relationships. Together, these building blocks form the complex core of every well-run company. Getting them right for our clients is our driving charge.
Working hand-in-hand with clients in the world’s most dynamic industries, we reach within and across our business applications, enterprise learning and outsourcing services capabilities to develop powerful, hard-working solutions that strengthen the people at the heart of the business, fortify the processes fundamental to success and build the capacity to take on any challenge or opportunity.

For over 30 years, CGS has supported global enterprises, regional companies and government agencies with business applications, learning systems and outsourcing services to solve the fundamental business challenges they face.
Headquartered in New York City, CGS employs more than 7,500 professionals across North America, Latin America, Europe, The Middle East and Asia.
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