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Graduate Undergraduate for Domestic International BPO in Delhi NCR

Keywords / Skills : Customer Care Executive, BPO, Call Center, Voice Process, International Call Center, KPO, Knowledge Process Outsourcing, International BPO, Domestic BPO, Fresher, Technical support, Technical Sales Executive

0 - 5 years
Posted: 2019-04-30

Nationality
India
Industry
ITES/BPO
Function
Customer Service/Call Centre/BPO
Role
Customer Service Executive (Voice)
Education
Any graduate
Stream:
Any
Posted On
30th Apr 2019
Job Description
Minimum Qualification Criteria:- 

1. Undergraduate / Graduate

2. Fresher are also eligible.

3. Candidate should have good communication skills

4. Should be flexible to work in 24/7 Environment and 6 working days

Job Responsibilities: 
 

1. Provide splendid customer services to customers in a friendly and courteous manner at all times.

2. Have sufficient knowledge about the products and services and respond to all inquiries accordingly.

3. Improve the Customers Experience with the Client Services by ensuring that the Customers Issues are attended promptly and all their concerns are resolved immediately.

4. Ensure that all the Company Policies and procedures, code of conduct and regulatory guidelines are strictly complied to while servicing the customers.

5. Suggest effective ways through which the Client can promote its products and services and increase customer satisfaction.

6. Ensure that customers confidential information is properly protected and only used for official purposes.

Poonam/Anjali - 8851227230/7838698577 


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