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Graduate Reservation Executive ARE IN Demand Call/whatsapp -8750857693

Company Name Confidential

Keywords / Skills : restaurant captain, hotel asst. manager, hotel sr. executive, hotel management, hotel manager, assistant hotel manager, lobby manager, Reservation Executive, Reservation Associate, Reservation & Ticketing Executive

2 - 6 years
Posted: 2019-05-23

Job Description
  • Govt visa with family status 
  • degree/masters candidates 
  • Transportation provided by company 
  • working days- 6 days/week 
  • With Family food Accommodation 
  • duty Hours 10 hours (8+2 Fixed overtime) 
  • call/whatsapp Kaveri Rana 8750857693
Job Duties
To deal efficiently and politely with all telephone, email, internet and ‘in person’

enquiries.

To ensure that all reservations are recorded following established procedures with full

and clear information and that they are inputted accurately and promptly onto the

system.

To maximize revenue by converting enquiries, recognising business prospects and

opportunities to upsell venue services. 
 To liaise with clients and customers to coordinate corporate events whilst building

rapport and creating professional relationships.

To exercise effective listening to capture relevant information and provide a premium

experience for the guest 
To liaise with all departments to ensure the best service is provided to our customers.
To ensure that all work meets company standards and is according to training given; all

function paperwork must be accurate and complete, including catering requirements,

guest preferences, booking supplements and payment details.

To create daily floor sheets detailing reservations.

To have an in-depth knowledge and understanding of the operation of the business

including all food and drink menus ensuring the ability to provide a thorough response

to customer enquiries.

To undertake general administration duties.

To observe the Company’s rules and procedures and carry out any reasonable request

made by their Manager, Supervisor or the Duty Manager.

To be aware of your responsibilities in respect of Health and Safety at Work, following

all procedures in this respect and reporting to management any hazardous situation or

accident. 
 To attend training sessions and team meetings as required and to be involved and

contribute to these.



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